No worries! Your kit includes extra putty for a second try. We also provide a “good vs bad” guide to help you recognize if the impression is clear enough to move forward.
Hold it firmly in place for 3.5 minutes. Use your thumbs to apply even pressure and avoid moving during the process for the most accurate result.
The putty sets fast—blend it for no more than 25 seconds until the color is uniform (no swirls), then immediately roll and load it into the tray within the next 25 seconds. Timing is key!
Yes! Book a virtual consultation and one of our Smile Consultants will walk you through the impression process live so you feel fully supported.
A US Board Certified Orthodontist will review your impression and create a custom treatment plan just for you. Your full aligner set will be delivered to your door—no office visit required.
Once we receive your impression, you’ll get your treatment plan within 7–10 business days. After you approve it, your aligners will ship directly to you within 2 weeks.
